Our Promise
Atrium FM has grown into a well recognised quality supplier of security services by providing the highest quality security services to customers suiting their various needs. Whatever the service you decide upon, you can be assured that you have chosen wisely, we will help you reduce the crime risks that your business may face. Our reputation for the provision of quality services have satisfied loyal customers year after year. Through our high level of customer service and support we at Atrium are confident that we will provide you with the best service of security and the peace of mind you deserve. We would be pleased to discuss your personal requirements more fully and if required, we will carry out a detailed consultancy of your security needs. Both short and long term contracts will be accepted and free quotes are available by contacting:
Jim McMullan
(Managing Director)
Tel: 0141 336 4444
Mobile: 0788 567 7841
Stephen Russell
(Financial Director)
Tel: 0141 336 4444
The Atrium Business Centre
North Caldeen Road
Coatbridge
Lanarkshire
ML5 4EF
Tel. 0141 336 3141
Fax. 01236 702021
Our Quality Policy
It is the policy of Atrium FM Ltd to provide its customers with a service which fulfils their specified requirements. The following principles are applied throughout the company:
1. Full commitment of all personnel to improve customer service.
2. Full commitment of all personnel to active involvement in making improvements.
3. Full commitment to ongoing training and development of staff.
4. Full understanding by all employees, of long term importance of achieving customer satisfaction, by providing a consistently high quality range of services.
5. An appreciation that a consistent quality service can only be achieved by ensuring control at each stage of service delivery.
A company wide quality assurance system is in operation and which is designed to comply with the requirements of ISO 9001/2000.
The Quality Manual defines the commitments of the company and the complementary Quality Procedures, to ensure customer satisfaction.